The October 2018 update for Windows 10 is struggling with problems – Microsoft is even working on a new edition. You need to know about the bugs of the October update!
The Windows-10-October-2018 update is actually a highlight for Windows fans because it provides many new features and improvements. However, the update process did not go smoothly for all users. In the worst case, they even lost personal information through the October update. Now that Microsoft has stopped distribution, the company has identified the error responsible for the data loss and is currently reviewing an updated version of the October update. In the meantime, however, Microsoft is also taking care of other issues with the October update, such as a bug causing blue screens on HP devices. This has also been resolved by the Windows manufacturer with an update.
However, that does not eliminate all the teething problems of the new Windows version. Users reportedly face a variety of issues, such as missing bookmarks in the Edge browser or a display error in the Info Center.
Win10 Update: Reason for data loss found
According to a detailed statement by Microsoft, the data loss was due to an error in the function “Known Folder Redirection”, KFR for short. It allows you to move known Windows folders such as Documents, Pictures, Videos, or Desktop to a location other than the user’s home directory ( C: \ Users \ <username> \) redirect. After empty folder duplicates appeared in the April 2018 update, Microsoft decided to delete the duplicates in the October 2018 update. However, the corporation had turned elsewhere in the process of updating. The combination of these two changes caused the October update to drop the familiar Windows folder in the root directory. If the user had stored data there, the update also deleted it.
Microsoft: loss of trust due to update fiasco
While most installation problems are annoying and can be solved with a few clicks, deleted data is a real nuisance! According to the reports rogue Windows users on Twitter or Reddit indicate that Microsoft gambled massive confidence in its customers. Since the error had already occurred in the beta phase and users had repeatedly reported to Microsoft , even die-hard Windows fans doubt the current course of the Group – here reports to Thurrott or Dr. Thurrott. Windows . After problems had repeatedly occurred during the previous Windows updates, more and more demand a departure from the current update strategy.
In the opinion above, however, Microsoft is indirectly indirectly on the criticism expressed in recent days. For example, in the Feedback Hub of the Windows Insider version, the Group has enabled an option that better highlights serious bugs. So far, as many Windows insiders as possible had to vote for an entry in the Feedback Hub, so that it even landed in the visible area and Microsoft considered it relevant. Disadvantage: Rarely occurring errors and problems disappeared, as in this case. So Microsoft speaks of the problem concerns only 0.01 percent of the Windows users who have imported the update.
Windows 10-October Update: Data recovery possible
If you have already installed the update and find an empty “Documents” folder, you should immediately contact the support department of Microsoft. In Germany you can reach them via the hotline 0180 6672255 . In addition , Microsoft recommends that you no longer use affected PCs. This is to prevent overwriting the deleted data and to enable their recovery. Affected parties may also try to recover the data using data recovery software. As a free tool Recuva is recommended .
Anyone who has not yet installed the October update should install it – regardless of possible solutions – until Microsoft has released the new version. And who wants to play it safe, waits even then for a few days.
Basically, this case shows: Only those who secure their data regularly, is on the safe side! With backups you lose some time in an emergency, but not precious data. These backup tips for Windows show how to back up your data on Windows 7, 8, and 10 – the best free backup programs will help you to back up for free.
Outdated drivers are causing problems
Where a problem lurks, the second is usually not far. So also with the October update: The Intel display audio driver (intcdaud.sys) makes problems. In versions 10.25.0.3 to 10.25.0.8, it ensures excessive processor utilization and reduced battery life on notebooks. Meanwhile, with version 126.96.36.19923, an adapted version of the driver is ready for installation, which Microsoft already diligently plays through the Windows update function. If you are unsure whether your PC needs the driver update, you will find instructions on the Intel help page .
October Update Issues: Many single messages
Via Twitter, Reddit and Microsoft , users report further difficulties with the October update. This ranges from error messages downloading the update, connection problems of the mail app and the edge browser to memory problems with Office files. There are multiple error codes represented in the photo gallery above for October update issuesFind. But only in the rarest cases are there general errors of the Windows update, which paralyze rows of PCs. Most of the mentioned problems occur only under special conditions, which is why – compared to the total number of Windows users – only a negligible minority of them are affected. Microsoft now faces the challenge of identifying the large and relevant difficulties from the flood of error messages and providing quick help.
Windows 10: Solve update problems
In principle, there are two types of errors that prevent the October update. Some of them concern the actual update process – that is the majority, as the problem overview shows. No wonder, because what Microsoft “sells” as a simple update, corresponds to a nearly complete re-installation of the operating system . These hurdles can be solved in most cases in a few simple steps from the world. The other kind of trouble is not directly related to the October update, but it still ensures that it does not end up on your PC.
October update: Preparation prevents errors
Did not start the update or did it fail? Many problems can be avoided or solved by first diligently preparing your PC for the update. Whether software or hardware – the correct preparation prevents many mistakes. Follow these tips to get the calculator ready for the October update.